Music Warehouse Lay-by Terms

• A 20% deposit is required
• No account fee
• No interest charged

Cancellation:

• A 10% cancellation fee applies.
• Calculated on the purchase price of the item.
• This will be deducted from the monies already paid.

Lay-bys

A lay-by is an agreement between you and a business that you will pay for goods over a period of time.

While there is no laws in Queensland specific to lay-bys, a lay-by is covered under general contract law principles.

You agree on a fixed sale price and payment conditions, and you do not take the goods until you finalise the payments.

Get the lay-by terms and conditions in writing, as they may differ from store to store. A business does not have to display their lay-by terms and conditions, but must have the terms and conditions readily available if you ask for them.

Read the terms and conditions before signing any contract or agreement, or paying any money. The agreement should contain:

• a description of the goods
• the total price
• the amount of any deposit you paid
• the maximum length of the lay-by
• cancellation and refund policies.

If you break a lay-by agreement, you usually lose your deposit and, depending on the agreement terms, any other payments you’ve made.

You may be able to negotiate for a partial refund or store credit.

If the business breaks the lay-by agreement, you are entitled to a full refund. Check the agreement terms to see if you have any further entitlements.

Deposits

Always read contracts and ensure you understand all terms and conditions before signing.

If you cancel an order or booking, you need to check your contract’s terms and conditions to see if you can get part or all your deposit back.

If the business cancels your order or booking, you are entitled to a full refund.